General help
Read the guides, then ask in Discord if the file remains confusing.
Send the problem to the correct department
The website does not run a ticket system. Discord handles community help, private reports, appeals, announcements, suggestions, and staff contact.
Open Discord →
Bug reports
Use the Discord bug-report form with steps, screenshots, and the least dramatic description available.
Player reports
Open a private Discord ticket. Do not post evidence publicly.
Purchase support
Contact the store provider through a private ticket and include your receipt ID.
Ban appeals
Use the external appeal form linked in Discord. One clear appeal is more useful than several exciting ones.
Connection problems
Open the connection guide first, then bring the exact error message to support.
COMMUNITY PLATFORM
Join Discord ↗Discord is the staffed building.
Join for live help, events, announcements, suggestions, and player discussion.